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General questions
OpenCartAttribute Chain Filter PRO
OpenCartChained Options
OpenCartChronodiali Shipping – Consignments & Real-time Tracking
OpenCartCMI ECOM Payment gateway
OpenCartDiscounts PRO - Discounts products, categories, manufacturers
OpenCartFlowyChatBot
OpenCartGoogle Consent V2
OpenCartGoogle Marketing Tools
OpenCartImport Export PRO
OpenCartImprove Options Design PRO
OpenCartMobile Professional Framework
OpenCartOptions combinations
OpenCartPaypal FEE
OpenCartQuick n Easy checkout
OpenCartSwish för handel - Payment method
WooCommerceGoogle Marketing Tools
PrestaShopGoogle Marketing Tools
PrestaShopImport & Export Pro
PrestaShopSwish för handel - Payment method
MagentoGoogle Marketing Tools
CS-CartGoogle Marketing Tools
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Answers: 42General questionsHow do I request technical support?
Sign in to your DevmanExtensions account using the email associated with your purchase, link your licence if needed, and open a support ticket. Technical support is handled through the account portal. Check your support entitlement in your account; renew it there if required.
General questionsWhy should I keep my extension up to date?
Use the latest release compatible with your store. Updates bring accumulated fixes and improvements. Read the installation instructions, back up your store, and test the update before applying it to production. Check download and support eligibility in your account; a renewal may be required.
General questionsWhat information should I include when reporting an error?
Describe the expected and actual result, the exact error and the steps to reproduce it. Include your platform and extension versions and relevant screenshots or logs without secrets. If access is needed, provide temporary details in the protected connection section of your ticket. Do not publish passwords or access tokens.
General questionsCan I use my licence on a test domain?
Tell us the existing domain, the proposed test domain and the relevant licence. We verify that both environments belong to the same store before adding a test domain. The reverse process also applies when you start on a test site and later add production. A second independent store is not covered by this process.
General questionsCan I move my licence to another production domain?
Send the old and new domains and the relevant licences through your account. We check ownership and the migration before changing registrations. Do not assume that a licence covers another independent store or that a domain change has been approved before it is verified.
General questionsWhat if I cannot access my account?
Use the email address associated with your purchase and the account recovery option. If you still cannot access your account, explain the access problem through the contact form. Account access help does not extend licence validity or replace the technical support portal.
General questionsHow do I request a custom development quote?
Tell us what you want to achieve, your platform, the expected behaviour and examples of the required input and output. We clarify the scope before preparing a quote. Additional functionality, custom integrations and personalised setup are assessed separately from fixing a verified product defect.
General questionsWhat should I check before installing or updating an extension?
Confirm the product and platform edition and follow its current installation instructions. Use the latest compatible release, keep a full backup, and test on a development store before changing live data. If a theme or another extension changes the same area, check the integration requirements first.
Attribute Chain Filter PRO · OpenCartIs this the right edition for my store?
Results depend on the quality of your attribute and filter data. Themes or extensions that change search and catalogue filtering may require custom integration.
General questionsCan I use it with a customised theme?
Theme and extension interactions depend on your setup. Contact our team with your platform version and installed components before purchase; any custom integration is quoted separately.
General questionsWhere do I download the extension?
Use the DevmanExtensions Download Center after purchase and follow the instructions for your product and platform. Keep a backup and test the installation before changing your live store.
Chained Options · OpenCartCan I reuse a configuration across several products?
Yes. Create a template and assign it to multiple products. Each product keeps its own configuration tree, so you can adapt individual branches without changing the original template.
Chained Options · OpenCartCan choices change images and prices?
Yes. Branches can provide gallery images and fixed or percentage price adjustments. The server validates the selected path and calculates the configured price. The summary uses OpenCart tax and currency formatting; adding to cart shows a success message without leaving the product page.
Chronodiali Shipping – Consignments & Real-time Tracking · OpenCartIs this the right edition for my store?
An active Chronodiali account and valid API credentials are required. Available services and shipping charges are defined by your carrier agreement.
Discounts PRO - Discounts products, categories, manufacturers · OpenCartIs this the right edition for my store?
Discount interactions depend on your store configuration. Test totals with existing promotions, tax settings and other order-total extensions.
FlowyChatBot · OpenCartWhat do I need to use the assistant?
The OpenCart connector is free. The AI service requires a FlowyChatBot account and an active trial or paid plan. Review the current conditions on the official website before activating it.
FlowyChatBot · OpenCartCan I buy FlowyChatBot here?
Discover this product on its official website. It cannot be purchased on DevmanExtensions.
Google Consent V2 · OpenCartIs this the right edition for my store?
A consent banner alone does not establish legal compliance. Configure the connected tags and review the privacy requirements that apply to your business.
Google Marketing Tools · OpenCartIs this the right edition for my store?
Server Side addons are sold separately and require Google Marketing Tools. Advertising accounts, platform access and consent configuration remain part of your setup.
Import Export PRO · OpenCartIs this the right edition for my store?
File formats and optional custom-field components depend on your installed package. Back up the store and test imports before updating live data.
Import Export PRO · OpenCartMy store is multi-language. Will it be compatible with export and import in multi-language?
It is fully compatible with multi-language and multi-shop.
Import Export PRO · OpenCartCan the extension update the data automatically every day?
Yes. With "CRON Jobs" you can run your import and export profiles every day depending on the configuration you select.
Import Export PRO · OpenCartI have multi-shop enabled. Can I edit the products of a specific store?
Yes. You can create a filter in your export profiles to export the products of a particular store.
Import Export PRO · OpenCartCan I edit my current products?
Effectively, you can edit your products, categories, options, attributes, customers, orders, etc. as well as add new elements.
Import Export PRO · OpenCartWhat formats does the importer support?
XLSX, XML, ODS, CSV and Google Spreadsheets.
Import Export PRO · OpenCartIs it possible to add fields that have been created with other extensions (from other developers) to the import and export profiles made with "IMPORT / EXPORT PRO"?
Yes, it is possible to do it. But you need the "Custom Fields" add-on that you can buy when placing your order for the "IMPORT / EXPORT PRO" extension.
Import Export PRO · OpenCartI work with several suppliers. Can I import all the files even if they are in different formats?
Yes. You can create several import profiles, each one with the precise configuration to process the different files of each supplier.
Import Export PRO · OpenCartCan I delete products in batch?
Yes. Just put the true value (by default, number 1) in the "Delete" column, and then import the file that contains the data to be deleted. This operation can be performed on all other elements (categories, manufacturers, options).
Import Export PRO · OpenCartI just want to update the price and stock of my products. But instead of the product ID, I have nothing but the model. Is it possible to do it even like this?
Yes. You can update individual data of each element (products, categories, options, attributes ...) by establishing an element identifier for cases in which the main ID is not available (model, sku, ean, isbn, etc.)
Import Export PRO · OpenCartMy provider provides me with a file on his server. Can I import this data directly?
Yes. You can configure your import profile in FTP mode to upload the product data through an external remote server. In addition you can also run this every day in an automated way, thanks to the module "CRON Jobs" that is included as standard in this extension.
Import Export PRO · OpenCartMy supplier provides me with a URL from which to download their products. Can I import this data?
Yes. In the same way as in the previous question. You can configure an import profile to tell it to download the file through a URL.
Import Export PRO · OpenCartMy supplier provides the images of the products in links. Will the importer be able to download them without having to do it manually, one at a time?
Yes. When the import system detects a URL in the image columns, it will try to download them and assign them to the element in question.
Improve Options Design PRO · OpenCartIs this the right edition for my store?
Changes to product options made by a theme or another extension can require an integration review. Custom adaptations are quoted separately.
Mobile Professional Framework · OpenCartIs this the right edition for my store?
Confirm compatibility with your OpenCart release, checkout and active theme. Device and performance results depend on the complete store setup.
Options combinations · OpenCartIs this the right edition for my store?
Gallery changes and product-list bullets require full theme integration. Generic mode and supported full integrations differ; custom integration may need a separate quote.
Paypal FEE · OpenCartIs this the right edition for my store?
This extension targets PayPal Standard. Confirm availability, your merchant agreement and the payment-surcharge rules applicable to your business before enabling a fee.
Quick n Easy checkout · OpenCartIs this the right edition for my store?
Compatibility with a payment method, shipping module or theme must be checked against your installed versions. Third-party services may require their own accounts or API access.
Swish för handel - Payment method · OpenCartIs this the right edition for my store?
A suitable Swish merchant setup is required. Confirm the supported OpenCart versions and certificate or access requirements with our team before purchase.
Google Marketing Tools · WooCommerceIs this the right edition for my store?
Features and supported versions vary between platforms. Confirm the current WooCommerce package before purchase; the OpenCart feature list does not apply automatically to this edition.
Google Marketing Tools · MagentoIs this the right edition for my store?
Features and supported versions vary between platforms. Confirm the current Magento package before purchase; the OpenCart feature list does not apply automatically to this edition.
Google Marketing Tools · CS-CartIs this the right edition for my store?
Features and supported versions vary between platforms. Confirm the current CS-Cart package before purchase; the OpenCart feature list does not apply automatically to this edition.
General questionsCan you configure my supplier feed and test the imports for me?
You can configure your import using the product documentation and interface. If you prefer us to do it, we offer an optional paid service that includes setting up your supplier feed and running import tests. Tell us your requirements so we can prepare a quote before starting. A personalised feed audit and setup are not included as free technical support. A verified defect in our extension is handled through the normal bug-support process.
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